Support Center

How can we help?

Browse our knowledge base answers or send a direct support ticket below to resolve active operational questions.

Frequently Asked Questions

How do I secure my wallet connectivity?

Open the "Connect Wallet" sidebar drawer, select your trusted custody provider (MetaMask or Coinbase), and approve the connection signature. We do not store private keys.

What is the marketplace gasless minting parameter?

NFTVerve supports lazy-minting, which routes transaction fees to the buyer during checkout. The creator only signs metadata files without paying initial network gas.

How does the royalty split trigger automatically?

Our core smart contracts automatically route the configured royalty percentage (e.g. 10%) from secondary sales directly to the creator's registered wallet address.

Can I cancel or modify submitted bids?

Active bids are held in secure escrow. You can increase your bid at any time. Escrow contracts release previous funds immediately if another collector outbids you.

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Connect Your Wallet

MetaMask

Connect using MetaMask browser extension

Coinbase Wallet

Secure mobile custody connection

WalletConnect

Scan custom QR code using your mobile app

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